Introduction
BC Game is committed to protecting user privacy. The platform follows strict data protection rules. All personal information is handled securely and used only for legitimate purposes.
Information We Collect
We collect only necessary data:
- Account details — email, phone number, username
- Identity documents — ID, proof of address (when KYC required)
- Payment information — wallet addresses, transaction data
- Device & technical data — IP address, browser type, device ID
- Usage information — games played, bets placed, time spent
- Cookies & similar technologies — session data, preferences
This information improves security, prevents fraud and enhances user experience.
How We Use Your Information
Your data is used to:
- Create and manage your gaming account
- Process deposits, bets and withdrawals
- Verify identity and comply with AML regulations
- Provide customer support and resolve disputes
- Send important service notifications
- Detect and prevent fraud or money laundering
- Improve platform functionality and security
Data Sharing and Third Parties
BC Game does not sell personal data. Information is shared only when necessary:
- With payment processors for transaction handling
- With KYC/verification service providers
- With cloud hosting and security partners
- With authorities when required by law
All third parties operate under strict confidentiality agreements.
Cookies and Tracking Technologies
Cookies improve site performance and user experience. We use:
| Type | Purpose | Can be disabled? |
| Essential | Site functionality, security | No |
| Analytics | Traffic analysis, improvements | Yes |
| Marketing | Personalized promotions | Yes |
Manage preferences through the cookie banner or browser settings.
Data Security and Protection
We use industry-standard measures:
- 256-bit SSL encryption for all data transfers
- Secure servers with restricted access
- Regular security audits and penetration testing
- Two-factor authentication (2FA) option
- Anti-fraud monitoring systems
These safeguards protect both personal and financial information.
User Rights and Control
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (subject to legal retention)
- Restrict processing
- Data portability
- Object to certain processing
Send requests to [email protected]. We respond within 30 days.
Data Retention Policy
Data is kept only as long as necessary:
- Account data — while account is active + 5 years after closure
- Transaction records — 7–10 years for legal compliance
- Marketing data — until consent withdrawn
After retention period, data is permanently deleted or anonymized.
Changes to This Privacy Policy
We may update this policy. Important changes will be announced on the website and via email. Continued use after updates means acceptance of new terms.